Cancellation/ Refund Policy

Overview

Our Cancellation/ Refund Policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Non-returnable items:

  • Downloadable assignment

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective error. If you need to exchange it for the same item, send us an email.

Need help?

Contact us at [email protected] for questions related to refunds and returns.

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